Data protection statement
FSH (Humanitarian Relief Foundation)

Last update : [11/12/2025]

1. Data protection
   General remarks
   
   This Data Protection Statement identifies the types of personal data that FSH (Fondation Secours Humanitaire) may collect and how it is processed.
   
   FSH respects the right to privacy and attaches particular importance to the protection of personal data. This commitment reflects our desire to maintain the trust of those who support, accompany, or benefit from our humanitarian actions.
   
   “Personal data” refers to any information relating to an identified or identifiable natural person.
   
   This statement is intended to inform you about how personal data is collected and processed within FSH. It is not an exhaustive description; specific situations may be covered by additional information documents.
   
   
2. Data controller and contact
   The data controller is:
   FSH-Fondation Secours Humanitaire
   Geneva – Switzerland
   Address: Rue du Royaume 9, 1201 Geneva
   Email : contact@fsh.ngo
   
   If you have any questions about personal data protection or wish to exercise your rights, you can contact us at: contact@fsh.ngo
   
   
3. Data processing in the context of our activities
   What data do we process and where does it come from?
   
   FSH mainly processes personal data from:

• Information that you provide to us directly (contacting us, supporting our
  actions, event registration, volunteer or professional engagement,
  subscriptions to our communications);
• Data transmitted by partners or third parties, when permitted by law and/or with
  your consent;
• Data from publicly available sources (e.g., official registers);
• Technical data collected when you use our website.
  
  For what purposes is your data used?
  Personal data is processed in particular for the following purposes:
  
• Carry out the foundation’s statutory and humanitarian missions;
• Manage relationships with individuals who support or collaborate with FSH;
• Organize events, campaigns, and awareness-raising activities;
• Ensure institutional communication;
• Manage administrative, organizational, and accounting aspects;
• Ensure the security of IT systems;
• Comply with legal and regulatory obligations;
• Analyzing statistics and improving our activities.
  Processing is based on your consent, legal obligations, or the legitimate interest
  of the foundation in the context of its public interest mission.

4. Communication of data to third parties
   Your personal data is only accessible to:

• To authorized FSH employees and members;
• To authorized service providers (e.g., IT tools, payment services), subject to contractual confidentiality obligations;
• To the competent authorities when required by law.
  Data is neither sold nor rented.
  

5. Transfer of data abroad
   Data is mainly processed and stored in Switzerland via Infomaniak.
   
   
6. Automated decisions and profiling
   FSH does not use fully automated decision-making systems that produce legal effects on the individuals concerned.
   Certain statistical analyses may be carried out in a partially automated and non-nominative manner in order to improve our communications and activities.
   
   
7. Obligation to provide data
   Certain data is necessary to enable FSH to respond to your requests or fulfill its obligations.
   
   
8. Retention period
   Personal data is retained for as long as necessary to achieve the purposes pursued and in accordance with applicable legal obligations (in particular accounting and administrative).
   It is then deleted or anonymized to the extent technically possible.
   
9. Data collection on our website
   
   Overview of cookies, tools, and other services
   General principle
   
   When you visit our website, technical data may be collected automatically to ensure its proper functioning, security, and improvement.
   This data includes, in particular:

• IP address,
• Browser type and operating system,
• Date and time of visit,
• Browsing data.
  
  
  9.2 Consent management tool
  FSH uses a consent management tool provided by Complianz that allows users of the web s to set their preferences for cookies, tools, and third-party services.
  You can at any time:
  
• View or change your cookie preferences via the dedicated link on the website;
• Withdraw your consent, without retroactive effect.
  
  
  9.3 Services, tools, and cookies used
  Depending on your consent choices, our site may use the following services in particular:
  Technical and management tools
  
• Google Tag Manager
• Complianz consent platform
  Analysis and marketing tools
• Google Analytics
• Google Ads
• Facebook Pixel
  External features and content
• Google Maps
  Google Translate
• YouTube Video
• Facebook Social Plugins
  Depending on their nature, these tools may collect technical or usage data. The corresponding processing operations are subject to your consent, with the exception of cookies that are strictly necessary for the functioning of the website.
  
  
  9.4 Necessary cookies
  Cookies that are strictly necessary for the execution of the electronic communication process or for the provision of certain requested features are stored on the basis of FSH’s legitimate interest in order to ensure the technically flawless and secure operation of the website.
  Disabling cookies may limit certain features.
  
  
  9.5 Settings via the browser
  You can also configure your browser to:
  
• Be informed about the installation of cookies,
• Allow cookies on a case-by-case basis,
• D automatically refuse or delete cookies.
  

10. Cashless payment transactions
    When you make donations via digital channels (online or mobile), your data is transmitted in encrypted form to our payment partner Stripe.
    FSH does not store any payment card data.
    TWINT – launchgood.com platform
    FSH offers payment via TWINT, a solution developed by several Swiss partner banks.
    Payment data is processed exclusively by the service provider concerned, under its own responsibility.
    
    
11. Contributions on social media platforms
    The FSH website contains links to social media platforms (including Facebook, Instagram, LinkedIn, YouTube, and X).
    By clicking on these links, you access the services of the relevant providers.
    FSH has no access to the data processed by these platforms and has no control over how they process it.
    Personal data is processed under the sole responsibility of each platform operator platform, in accordance with their own privacy policies, which may provide for processing abroad.
    
    
12. Your rights
    In accordance with the Federal Data Protection Act, you have the following rights:

• Right of access;
• Right to rectification;
• Right to erasure, within the limits provided for by law;
• Right to object to processing. Any requests should be sent to:
  contact@fsh.ngo
  

13. Modification of the declaration
    FSH reserves the right to modify the content of this Data Protection Statement at any time to reflect legal or organizational changes.
    The version published on the website is the authoritative version.